ibis Styles Basel City

I had a fantastic stay at Ibis Styles Hotel! First and foremost, the staff were absolutely wonderful—everyone from the receptionists to the breakfast team, and the cleaners were genuinely friendly and helpful, making the stay even more enjoyable. The location is also excellent. It’s within walking distance of the train station (SBB) and just a 20-minute walk to St. Jacobshalle event venue.. For anyone planning to visit for an event at St. Jacob's and who doesn’t mind walking 20-30 mins this hotel is a great choice. I was anxious about the walk when booking however the walk was just a straight road. Very safe walking and easy to cross roads with lots of zebra crossings. While there aren’t many restaurants in the immediate area, there is a fantastic Thai restaurant just opposite to the right of the hotel. The hotel itself doesn’t serve food beyond breakfast, but the breakfast provided was excellent for a 3-star hotel, with plenty of options including gluten free (gluten free bread 👌). The 24-hour coffee machine offering tea and various coffee choices, which was a great touch. Don't be put off by other reviews where people state about the nearby railway track. The railway track has no interference with this hotel. Overall, Ibis Styles is located in a good location perfect for accessing St Jacobshalle and Basel city. Highly recommended!

Location was one tram station away from the main rail station. We received a public transportation pass for the entire stay, which was very useful. Breakfast was plentful and qualitative. Bed and pillows were very comfortable. Our room, at 6th floor, facing the railway, was quiet. The room was clean and taken care of every day. Staff was friendly.

The room was very modern, stylish and sound proof insulated , nice bath room and shower cubicle. Friendly reception team, free coffee and tea available in the lobby, luggage deposit, a 10 minute foot walk to the main train station. There is a nice bar in the lobby section . Breakfast was ample, but the breakfast room rather noisy and not as clean and welcoming as expected for an in-style place

The hotel is very easy to get to from the station and given that I was only making a brief stop in Basel, that was very convenient. The building is relatively new and everything was in very good order. The thing that impressed me the most, however, was the friendliness and helpfulness of the staff. For example, I had overlooked to bring an adapter for the Swiss plug sockets. They not only lent me one, they let me have a cup of tea when I returned to collect my suitcase and could sit comfortably for a moment to charge my phone.

The room was very good: the air-conditioning worked really well and was super quiet, the bathroom was really clean and really modern, the bed was really comfy and, despite being on a main road, the room was really quiet and there was no street noise (although I did stay on the fifth floor so that might have helped). The breakfast was decent (though the bread rolls were baked for too long), but it did the job. Overall, I was very pleased. The staff was also very friendly: while I had some issues with the WiFi, they were patient and helpful until it was sorted (cannot say that about every other hotel in Basel, and I have tried a few).